1) Brand and official website

• Official website : orbex.com (directed to different entities and pages depending on region). ( orbex.com )

• Platform Positioning : Providing CFD trading and research resources (including a Trading Central portal) to clients in multiple regions. ( orbex.com )

2) Regulation and entities (compliance levels and differences)

• Cyprus/EU : Orbex Ltd (registration number HE 258884), CySEC license 124/10 . The CySEC website currently indicates a status of "application for voluntary relinquishment of license under review" (indicating that the entity may withdraw from the authorization process, subject to further CySEC announcements). ( cysec.gov.cy , assets.iorbex.com , orbex.com.cy )

• Mauritius (for non-EU clients) : Orbex Global Limited is regulated by the Mauritius Financial Services Commission (FSC ) (disclosed on the company's website and linked to "View License"). Its most common license type is Investment Dealer (SEC-2.1B) . ( orbex.com , Orbex China , Mauritius Financial Services Commission )

• Seychelles (partial international market access) : Orbex Limited , regulated by the Financial Services Authority (FSA) Seychelles , Securities Dealer License SD110 ; you can find Orbex Limited on the FSA Public Directory. ( Orbex Help Center , Financial Services Authority Seychelles )

Important : Please ensure you check the domain name → entity name → license number before opening an account. Different entities may have significant differences in leverage limits, negative balance protection, complaint channels, and investor compensation arrangements . The CySEC authorization status of EU entities is currently under review for voluntary waiver . EU clients should first consult CySEC's real-time information before making any decisions. ( cysec.gov.cy )

3) Trading platforms and tools

• Platform : MT4 (desktop/mobile/web) is the primary platform. Both the official "Online Forex Trading Platform" page and third-party comparison pages indicate that Orbex uses MT4 as its core platform (no official MT5/cTrader/TradingView terminals are available). ( orbex.com , FxScouts )

• Value-added tools : The official website provides access to research/indicator tools (such as the Trading Central section). ( orbex.com )

Comment : MT4 has a mature ecosystem and is compatible with EAs and indicators, making it suitable for users who prioritize both conservative and automated trading. If you strongly require MT5/cTrader/TradingView, you will need to evaluate it separately.

4) Account and typical fees (based on the public page)

• Account lines : The official website and Help Center display Starter, Premium, Ultimate, and Fixed (Islamic option available) . Spreads, commissions, and minimum deposits vary significantly between accounts. ( Orbex Help Center , orbex.com )

• Spread Examples (Help Center):

• Starter : Spreads start at around 1.5 pips .

• Premium / Ultimate : Spreads start from 0.0 pips ; some accounts have commissions. ( Orbex Help Center )

• Fee transparency : The official "Spreads/Swaps/Commissions" and "Costs & Charges" documents disclose that commissions apply only to Premium/Ultimate accounts and are calculated based on trading volume. ( orbex.com , assets.iorbex.com )

Risk Warning : During periods of high volatility, "fixed spreads" may become floating spreads (official terms and conditions are clearly stated). ( Orbex Help Center )

5) Deposit and Withdrawal (Channels, Timeliness and Cost)

• Channels : Bank cards, wire transfers, e-wallets like Skrill/Neteller, some localized solutions, and cryptocurrencies ; all managed under the Orbex Wallet system. ( orbex.com )

• Time limit (Help Center example):

• Card/eWallet/Crypto : 0% deposit fee, credited to your account within 2 hours ; 0% withdrawal fee, processed within 24 hours (excluding bank transactions);

• Wire Transfer : 3–5 business days . ( Orbex Help Center )

• Note : Official terms and conditions allow for transfer/processing fees if withdrawals are made without actual transactions; the "0%" policy may be adjusted due to abuse. ( Orbex Help Center )

6) Product range and points

• Coverage : Forex, metals, energies, indices, stock/ETF CFDs, and more (actual listings and tradability vary by entity and region). ( orbex.com )

7) Customer Service and Education

• Support : 24/5 multi-channel support (on-site support center + form/email, etc.). ( Orbex Help Center )

• Education and Research : The official website has comprehensive research content and a FAQ database; it's beginner-friendly. ( orbex.com )

8) Risk and Compliance Key Points

• Compliance Tier : CySEC (EU) has a higher level of regulation, but the entity is voluntarily waiving its license review . FSC Mauritius / FSA Seychelles have relatively looser regulations. When opening an account, please prioritize choosing the appropriate entity based on your jurisdiction. ( cysec.gov.cy , Financial Services Commission of Mauritius , Financial Services Authority Seychelles )

• Fixed Spread Limits : During significant market conditions, Fixed account spreads may switch to floating (official terms). ( Orbex Help Center )

• Counterfeit and fake websites : Before any deposit/information submission, check the domain name + entity + license number and verify the beneficiary company information .

9) Applicable groups

• Better suited for : traders who prefer the MT4 ecosystem , require multiple payment methods , and have a medium starting cost ; and novice/intermediate users who rely on research and a knowledge base of frequently asked questions.

• May not be suitable for : Conservative users who clearly require top-level strong regulation and unified compensation arrangements (it is recommended to pay attention to the EU entity authorization status and applicable protection level). ( cysec.gov.cy )

10) Overall score (out of 10)

Scoring method (10-point scale)

• 9-10 : Top-tier/strong regulation + full disclosure or actual performance leading the top 10% of the industry

• 7–8 : Compliance is robust/performance is good, but there is still significant room for improvement

• 5-6 : Average/There are shortcomings or uncertainties in key links

• ≤4 : Not recommended/information missing or high risk

Regulation — 7/10

Why 7? Orbex employs a multi-entity structure. Its international entities are typically regulated by FSC Mauritius and FSA Seychelles ; its EU CySEC entity is currently undergoing voluntary license relinquishment review (subject to regulatory updates). While overall compliance disclosures are clear, the level of protection, compensation arrangements, leverage, and complaint procedures vary significantly across entities.
Highlights/Reminders: Before opening an account, be sure to check the domain name → full entity name → license number , and confirm whether there are negative balance protection/investor compensation plans and other mechanisms.
To rise to 8-9 points, the following requirements are required: stable strong regulatory coverage in Europe/UK (or a new enhanced regulatory license), regular publication of audited financial statements with more detailed risk disclosures, and a unified level of investor protection.

Pricing — 7/10

Why 7? Account lines are commonly classified as Starter, Premium, Ultimate, and Fixed . Entry-level accounts have higher starting spreads, while Advanced accounts offer near-0.0 spreads + commissions (suitable for high-frequency traders and EAs). However, official disclosure of average spreads by time period is limited , and total costs fluctuate across accounts and time periods.
Example: If EUR/USD 0.0 + $6/lot (round trip) , the cost is equivalent to about 0.6 pips ; the entry-level fixed/floating spread of ~1.5 pips is more suitable for low-frequency manual trading.
To increase the spread to 8-9 points, the following requirements will be met: publishing the time-weighted average spread (for intraday/intraday products), reducing commissions for high-frequency accounts, disclosing slippage and requote ratios, and improving cost transparency.

Execution — 7/10

Why 7? Officially positioned as STP/ECN , it doesn't offer market-making betting; it supports MT4 and VPS/EA ecosystems, and offers stable trading under normal liquidity conditions. Slippage and latency remain the norm during periods of high volatility, and publicly available quantitative execution reports (such as transaction speed, positive/negative slippage distribution, and fill rate) are lacking .
To increase to 8-9 points, you need to: publish execution quality reports (fill rate, average/median execution speed, slippage distribution, order rejections/requotes) on a monthly basis and introduce third-party audits.

Platforms — 7/10

Why 7: It's centered around MT4 (desktop/mobile/web) , boasting a mature ecosystem and compatibility with EAs and indicators. However, there's no official multi-platform option available, such as MT5/cTrader/TradingView .
To increase to 8-9 points, it is necessary to introduce MT5/TradingView/cTrader , etc., and supplement advanced order types, backtesting/quantitative tools and portfolio analysis functions.

Funding — 7/10

Why 7: We support bank cards, wire transfers, major e-wallets, and cryptocurrencies . Deposits are generally fast , and withdrawals boast a 0% platform fee and are processed within 24 hours (excluding bank settlements; third-party/intermediary bank fees may apply). Availability and timeliness vary by region and channel. Withdrawals without a transaction may incur a processing fee .
To increase the interest rate to 8-9 points, the following requirements must be met: expand localized instant withdrawal channels, publicize the average processing time and fee details for channels, and unify the fee-free threshold.

Support — 7/10

Why 7? 24/5 multilingual channels (online, email, etc.) offer faster response times and a more comprehensive database. However, the downsides are the lack of 24/7 service and the uncertainty of waiting times during peak hours . Small and medium-sized accounts typically don't have dedicated account managers .
To reach 8–9 points, you need to: add 24/7 support, provide a service level agreement (SLA) , expand language and regional hotlines, and configure RM for active accounts.

Education — 7/10

Why 7? It offers research columns, news commentary, introductory tutorials, and webinars, making it suitable for beginners and intermediates. The coverage of advanced strategies, risk modeling, and quantitative/statistical arbitrage is generally in-depth, and the update frequency can be uneven.
To reach a score of 8-9, you need: systematic courses (from introductory to quantitative/risk control), historical backtesting cases, interactive learning paths and certification system .

Product Range — 7/10

Why 7: It covers mainstream assets such as forex, metals, energy, indices, and stock/ETF CFDs, meeting the needs of most retail strategies; however, compared with super multi-asset platforms , the breadth and depth of individual stocks/bonds/futures/options is still limited, and the availability/leverage of cryptocurrencies varies by region.
To increase to 8-9 points, it is necessary to: expand the range of stocks/ETFs , introduce bond/commodity futures/options CFDs, and provide factor/thematic baskets and more micro contracts .