CLEANO: A Scam Broker or Legit? Full Review & Warnings

1. Background of the CLEANO Platform and Current Status of the Official Website

CLEANO is a Cyprus -based foreign exchange trading platform established in 2015 and registered as a Money Services Business (MSB) regulated by the U.S. FinCEN (Financial Crimes Enforcement Network) .

• Official website link : CLEANO

• Registration information : Registered in Cyprus , it is regulated by the IFSC (International Financial Services Commission) and FinCEN .

• Main business : Providing trading products such as foreign exchange, precious metals, and contracts for difference, promising low spreads and high leverage . However, the actual situation is not as advertised.

Although the platform claims to provide trading advantages of low spreads and high leverage , many users have complained about the platform's serious slippage and withdrawal difficulties , especially when the account is profitable, withdrawal requests are almost impossible to be processed in a timely manner.

II. CLEANO’s Regulatory Status and Compliance Issues

1. FinCEN Regulation

CLEANO is registered as a FinCEN -regulated money services business (MSB) in the United States, but FinCEN supervision mainly focuses on anti-money laundering (AML) and customer identity verification (KYC), and does not involve comprehensive supervision of platform fund security and transaction execution .

• Registration number : 31000294262281

• Regulatory loopholes : Although the platform is registered with FinCEN , FinCEN does not provide sufficient protection, especially the platform lacks effective supervision of fund isolation and transaction transparency in actual transactions.

2. Other regulatory information

• IFSC (International Financial Services Commission) : Although CLEANO is registered with the IFSC , the regulatory body’s supervisory capabilities are weak and the platform’s fund security cannot be effectively guaranteed.

• CySEC (Cyprus Securities and Exchange Commission) : The platform is not registered with CySEC , so its operations in the EU market cannot be effectively regulated, and investors' funds are exposed to greater risks.

3. CLEANO’s Trading Conditions and User Feedback

1. Trading Conditions

• Spread : The platform claims that its spread is as low as 0.6 , but users report that the spread often fluctuates during actual transactions, especially when the market is volatile, the spread often exceeds the advertised level.

• Leverage : Leverage up to 1:500 is provided to attract high-risk investors.

• Account Types : Various account types are available, including standard accounts, VIP accounts, and ECN accounts . However, the actual transaction execution of the accounts differs significantly from the advertised ones, and the transaction fees are also higher than expected.

2. User Feedback

• Slippage : Many users report that during periods of high volatility, especially when major news releases or market fluctuations occur , the platform experiences significant slippage , preventing orders from being filled as expected.

  “I tried to execute a buy order, but the price changed drastically due to slippage, causing a significant loss.”

• Withdrawal issues : Users complained about difficulties in withdrawing funds . Even if the account was profitable, the platform often delayed withdrawals or even froze the account directly.

  “I requested to withdraw my profits, but my account was blocked without any valid explanation.”

3. Customer service lost contact

• When users encounter problems, CLEANO 's customer service responds extremely slowly and even loses contact with withdrawal issues, resulting in investors' funds not being processed in a timely manner.

IV. CLEANO’s Fund Security and Withdrawal Issues

1. Difficulty in withdrawing funds

• Users generally reported that CLEANO was unable to withdraw funds smoothly after making a profit, and the platform often delayed withdrawal processing for various reasons.

  "I deposited $5,000 and after making profits, I couldn't withdraw the money. The support team gave no valid explanation."

2. Require additional deposits before withdrawals

• Some users said that when withdrawing money, the platform required them to make additional top-ups before allowing withdrawals.

  “They told me to deposit more funds before I could withdraw my initial investment.”

5. Comparison between CLEANO and other platforms

VI. Investor Rights Protection and Legal Recourse

1. Rights protection methods

• FCA : If you encounter problems with CLEANO , you can submit a complaint through the FCA , especially if warned by the FCA , avoid trading with the platform.

• CySEC : If you are in Cyprus, you can contact CySEC to file a complaint.

• FinCEN : If you are in the United States, you can report the platform's illegal operations to FinCEN .

2. Difficulties in protecting rights

• Because the platform is registered offshore and has weak supervision , it is difficult for investors to recover their funds through normal legal channels.

7. BrokerHiveX Style Score

• Fund security : 3/10 → Withdrawal issues are serious and fund security cannot be guaranteed

• Regulatory Compliance : 3/10 → Only regulated by FinCEN, insufficient compliance

• Trading Experience : 4/10 → Severe slippage and execution delays

• User reputation : 3/10 → Most negative reviews on Trustpilot/FPA

• Transparency : 2/10 → Offshore registration, lack of transparent information disclosure

Overall Rating: 3/10 – High Risk Platform 🚨

8. Summary and Suggestions

As a foreign exchange platform regulated by FinCEN , CLEANO , although registered as an MSB in the United States , lacks a stronger regulatory license. In addition, the platform has problems such as slippage and withdrawal difficulties . Investors face greater risks when using the platform.
Investors are advised to avoid trading on CLEANO and choose platforms regulated by international financial regulators such as FCA and ASIC to ensure the safety of their funds.