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Degiro Review | Is Degiro Reliable? A Comprehensive Analysis of Regulation, Fees, and User Reputation
3 months before
Summary：Degiro Review | Is Degiro Reliable? This article comprehensively analyzes Degiro's regulatory licenses, fee structure, trading products, and user reviews. As one of Europe's largest online brokers, Degiro excels in low fees and regulatory compliance, but lacks forex, cryptocurrency, and high-leverage products. Read this article to learn whether Degiro is safe and suitable for your investment, as well as real user feedback on deposits, withdrawals, and customer service.
1. Brand Background and Development History
Degiro BV is a retail investment platform headquartered in Amsterdam, the Netherlands. Founded in 2008, it initially served professional investors and later expanded into the retail market. In 2021, Degiro merged with German company flatex AG to form flatexDEGIRO Bank AG , which is listed on the Frankfurt Stock Exchange.
Degiro currently operates in 18 European countries with over 2.5 million customers and is considered one of the largest online brokers in Europe.
II. Account Types and Trading Conditions
Degiro is known for its low-cost transactions , and account setup is relatively simple:
| Account Type | Minimum deposit | Average spread/fees |
|---|---|---|
| Standard Account | No minimum deposit | Stock trading €0.50 + 0.05% |
| Custody Account | No minimum deposit | Suitable for long-term investment, no securities lending function |
Degiro does not provide spread-based foreign exchange trading, but mainly supports traditional investment products such as stocks, ETFs, bonds, options, and futures .
III. Supervision and Compliance
| Regulatory agencies | License number | Entity Name |
|---|---|---|
| Netherlands AFM (Authority for the Financial Markets) | 12048461 | Degiro BV |
| Germany's BaFin (Federal Financial Supervisory Authority) | 109520 | flatexDEGIRO Bank AG |
As a fully licensed bank under the EU MiFID II framework , Degiro client funds are protected by a €100,000 deposit guarantee and a €20,000 investor compensation plan .
IV. Trading Products and Market Coverage
Stocks and ETFs : Covering 50+ markets worldwide (major exchanges in the United States, Europe, and Asia).
Bonds and Funds : Provides some international bonds and mutual funds.
Derivatives : options and futures, suitable for experienced investors.
Not available : Forex margin trading, Contracts for Difference (CFDs), cryptocurrencies.
5. Trade Execution and Technical Performance
Trading platform: Degiro’s self-developed web and mobile platforms (iOS/Android).
Technical features:
Real-time quotes (some require payment)
Low-latency order execution
Free ETF List (some ETFs are commission-free)
MT4/MT5 or third-party plugins are not supported.
6. Deposit and Withdrawal Methods and Time Limits
Deposit : Bank transfer (Sofort, SEPA), usually arrives in 1-2 days.
Withdrawal : Bank transfer, processing time 1–3 days.
Not supported : credit cards, e-wallets (PayPal, Skrill).
7. Customer Service and Additional Features
Customer service channels : telephone + email support.
Available languages : English, Dutch, German, Spanish, French, Italian, Czech and other languages covered.
Additional features : Investment Learning Center, Basic Tutorials.
Cons : No 24/7 online customer service.
8. Media and User Reviews
Trustpilot
Website: https://www.trustpilot.com/review/degiro.com
⭐ 3.7/5 (5000+ reviews)
Users praised the low fees and simplicity of the platform , but complained about slow customer service responses and slow deposit processing times .
Forex Peace Army / Community Reviews
Advantages: High compliance and suitable for long-term investment.
Disadvantages: Not suitable for high-frequency or forex traders.
IX. Risk Warning
Degiro's strengths lie in its low fees and EU compliance, but it does not support forex leverage, cryptocurrencies, or CFDs , making it unsuitable for investors seeking high-leverage trading. Users should note:
Deposit and customer service are slow.
No demo account is provided, so newbies may need an adaptation period.
10. Overall rating (10 points + comments)
Regulatory compliance: 9/10 — Dual regulatory framework, EU deposit protection.
Fee Transparency: 9/10 — Ultra-low fees, free ETF listings.
Product Diversity: 7/10 — Rich in stocks and ETFs, but lacking in forex and crypto.
Platform Experience: 7/10 — Simple interface, but limited functionality.
Customer Service: 6/10 — Multilingual support, but response speed could be improved.
Overall score: 7.6/10
👉 Suitable for European users with long-term investments, but not suitable for traders seeking multi-asset high leverage
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