Revolut Review | Is Revolut Reliable? A Comprehensive Analysis of Regulatory Qualifications, Fees, Features, and User Reputation

1. Brand Background and Development History

Revolut Ltd. was founded in 2015 and is headquartered in London, UK. Initially known for its zero-fee cross-border payments, it has since expanded into foreign exchange, multi-currency accounts, cryptocurrency trading, stock and ETF investing, insurance, and wealth management tools .
Currently, Revolut has become a global fintech unicorn with more than 30 million users and covering more than 200 countries and regions.

• 2015: Launched a multi-currency prepaid card, focusing on cross-border low-fee rates

• 2017: Entering the cryptocurrency market

• 2018: Obtained EU electronic money license

• 2020: Valuation exceeds US$5.5 billion, becoming a leading European fintech company

• 2023: Business expansion to Asia Pacific and Americas markets

Revolut is positioned not only as a payment tool, but also as a "super financial application" that attempts to replace traditional banks and securities firms.

2. Trading Accounts and Fee Structure

Revolut offers multiple account tiers, including Standard (free), Plus, Premium, and Metal . Different tiers correspond to different functions and cost advantages.

In terms of investment functions, Revolut offers fractional share trading, ETF investment, cryptocurrencies (Bitcoin, Ethereum, etc.) and commodities (gold, silver) , but its transaction fees and spreads are still slightly higher than those of professional brokerages.

III. Supervision and Compliance

Revolut is gradually improving its compliance:

Compared to Wise, which focuses more on cross-border payment compliance, Revolut emphasizes multi-market expansion and strives to obtain licenses in major economic zones.

4. Transactions and Features

Revolut's services go far beyond a single payment app, covering the following areas:

1. Cross-border payments : support 30+ fiat currencies, real-time exchange rates, no hidden fees

2. Investing : Fractional stocks, ETFs, crypto assets, commodities

3. Payment : Virtual card, metal card, Apple Pay/Google Pay full coverage

4. Insurance : travel insurance, medical insurance, equipment insurance

5. Financial management tools : budgets, savings vaults, and automatic crypto investments

This diversified ecosystem brings Revolut closer to its positioning as a “financial supermarket” .

5. User Experience and Technical Performance

Revolut's app features a clean design and a smooth user experience. Key highlights include:

• Interface : intuitive operation, supports one-click exchange and one-click investment

• Technology : Real-time push of transaction records and support for transaction reminders

• Payment experience : Global consumption and withdrawal performance is stable

• Disadvantages : Customer service response is slow and waiting time is long during peak hours

Overall, Revolut performs well in terms of technology , but still needs to improve in customer service .

6. Media and User Reviews

International media coverage

• Financial Times: Calls Revolut "European fintech disruptor."

• CNBC: Pointed out that it still needs more regulatory clarity on its encryption and investment business.

User reputation

• Positives : Low exchange rates, good app experience, and multi-functional integration

• Negatives : Long customer service wait times and relatively high investment fees compared to brokerage firms

On Trustpilot, Revolut has a 4.3/5 star rating , which is better than most emerging financial platforms overall.

VII. Risks and Precautions

1. Different regulatory coverage : Different regions have different regulations, so you need to pay attention to the scope of account application.

2. Investment risks : Cryptocurrencies and commodities are highly volatile

3. Insufficient customer service : If your account is frozen, it may take a long time to unlock it

When using Revolut, investors should be aware of its non-traditional banking attributes and reasonably diversify risks.

8. Comprehensive Evaluation and Conclusion

According to Brokerhivex evaluation criteria (0-10 points):

• Regulatory compliance : 8 points (UK + EU licenses, international expansion in progress)

• Fee structure : 9 points (significant advantage in cross-border payments)

• Product diversity : 7 points (rich in investment functions, but not as good as professional brokerages)

• User experience : 8 points (Excellent app design, smooth transactions)

• Customer Service : 6 (Insufficient customer service)

👉 Overall score: 8.0/10

Conclusion : Revolut is suitable for users seeking cross-border consumption, low-fee payments, and light investments , especially those who require multi-currency accounts. However, for heavy investors , it is still recommended to combine it with a traditional brokerage.