Suspected of fraudVertexTrust Securities
1Year
Basic Information
Country
AmericaMarket Type
foreign exchangeEnterprise Type
BrokerageService
Provide trading services for a variety of financial products such as foreign exchange (Forex), contracts for difference (CFD), stocks, commodities, indices, etc.Support Languages
Chinese, EnglishDomain Registration Date
2024-09-18Business Status
Suspected of fraudCompany IntroductionWeb Analytics
Company Introduction
VertexTrust Securities, which bills itself as an international broker offering forex, commodities, indices, and contracts for difference (CFD) trading, claims to provide a "highly transparent trading experience" for global investors. However, an analysis of its website and registration information reveals numerous compliance and transparency issues.
The platform does not provide any verifiable regulatory number on its official website, nor does it clearly disclose the name or office address of its licensed entity, operating solely under the name "VertexTrust Securities Ltd." This type of vague information presentation is often a common trait of unregulated brokers. Furthermore, while its website mimics the structure of some regulated platforms, it lacks company registration documents, legal disclosure pages, or third-party audit information, demonstrating significant incompleteness.
From the overall style, VertexTrust Securities relies more on marketing language to attract investors, such as "institutional-grade liquidity", "ultra-fast execution", "zero-spread trading environment", etc., but lacks any verifiable technical parameters or independent verification reports, increasing potential investment risks.
🌐Global layout and brand background
According to its website, VertexTrust Securities claims to have clients across multiple financial markets and offers "global multilingual support." However, a thorough investigation found no official branch offices or licenses registered in any major regulatory jurisdictions, such as the United Kingdom, Australia, Cyprus, or Singapore.
The "international presence" mentioned on the company's website is not supported by any real addresses or regulatory documents, and the so-called "offices" are mostly fictitious registered addresses or service agent email addresses. This vague corporate background and unverifiable operating entity significantly undermine the platform's brand credibility.
Industry analysts pointed out that VertexTrust Securities may have adopted an "overseas registration + no supervision" model of operation, that is, setting up shell companies through offshore jurisdictions to avoid the supervision of major financial markets, thereby leaving serious loopholes in risk disclosure and customer protection.
💹Trading products and services
VertexTrust Securities' website claims to offer a diverse range of trading instruments, including forex, precious metals, energy, index, and cryptocurrency CFDs. However, the spreads, leverage, and commissions for these products are not publicly listed on the website, nor does it display any proof of connection to any liquidity provider.
Some users have reported experiencing significant order slippage, quote delays, or account closure issues after trading on the VertexTrust Securities platform, particularly during periods of market volatility. Furthermore, marketing claims such as "zero commission" and "ultra-low spreads" lack actual data support and are typical of high-risk forex platform promotional tactics.
For cryptocurrency and CFD trading, the platform provides no explanation of its risk management mechanisms, nor does it list counterparty or custodian information. This means that clients bear all counterparty risk in their transactions, and if the platform experiences funding issues or shuts down, investor funds would be difficult to recover.
💻Trading technology and platform experience
VertexTrust Securities claims to support MetaTrader 5 (MT5) and its proprietary web-based trading terminal, but lacks any publicly verifiable server addresses or software license numbers. Testing revealed that the web-based terminal exhibited slow loading times, significant quote delays, and some unresponsive buttons.
Industry analysts believe that the platform may not be operating a true STP or ECN model connected to global markets, but rather using a virtual quote system (i.e., internal matching), meaning that the client's counterparty may be the platform itself. This type of operation is highly susceptible to issues such as "artificial slippage," "order rejection," and "price manipulation," and is a common risk signal for unregulated brokers.
🛡️Regulatory compliance and fund security
Regulatory information is central to assessing the safety of a broker, and in the case of VertexTrust Securities, it was one of its most serious flaws.
The platform does not provide any valid regulatory agency number on its official website, nor does it list the name of the fund custodian bank, audit reports, or proof of client fund segregation. Its claim of being "regulated by international standards" is purely vague and has no substantive legal effect.
More alarmingly, the website's "Privacy Policy" and "Terms of Service" pages contain templated content in multiple places, closely resembling those found on other blacklisted offshore platforms, such as Goldentfx and VertexFXTrade. This reuse of webpage templates suggests the company may be part of the same fraudulent ring or white-label operation network.
For investors, this means that once withdrawal difficulties occur or accounts are frozen, it is almost impossible to recover funds through legal means.
⚡Trading conditions and experience
VertexTrust Securities claims to offer leverage of up to 1:1000 and zero-spread accounts, but this condition far exceeds the range allowed by most regulated countries (for example, the UK FCA only allows 1:30, and the Australian ASIC cap is 1:500).
Ultra-high leverage typically carries high risk and is often used by unregulated platforms to attract speculative investors. User feedback has included numerous reports of unusual account balance fluctuations during trading, the absence of detailed records of margin calls, customer service refusing to provide explanations, and even withdrawal denials and account closures.
In addition, the platform's "bonus activities" and "deposit bonus" terms contain hidden conditions, such as requiring extremely high trading volumes to withdraw principal. This type of clause design is extremely fraudulent.
🎓Customer support and value-added services
Although the official website claims to offer 24/7 multilingual customer support, actual testing shows that customer service responses are extremely slow and mostly automated. Users who submit account issues or withdrawal requests often wait days or even weeks to receive a response.
The platform does not provide any actual contact number or corporate email address, only a form embedded in the website. This anonymous communication channel further undermines its credibility.
In addition, the content of its so-called "education center" is mostly explanations of basic terms, lacking substantive market analysis or expert interpretation, and is clearly more marketing-oriented rather than professional education.
⚠️Risk Warning and Platform Positioning
Foreign exchange and CFD trading inherently carries high risks, and VertexTrust Securities' unregulated background, ambiguous terms and opaque fund flows further amplify these risks.
The platform is not registered in any regulated jurisdiction and lacks a valid investment services license. In the event of a financial dispute, investors will have no regulatory agency to intervene or receive compensation. Its official website lacks SSL security certification and transparent legal disclosures, posing a potential compliance risk.
Overall, VertexTrust Securities is positioned more like a high-risk offshore trader or a potential fake foreign exchange platform.
🔍Comprehensive analysis and evaluation
Overall, VertexTrust Securities has the following notable issues:
No valid financial regulatory qualifications;
The company information is vague and the registered address cannot be verified;
The withdrawal process is not transparent and there is a risk of delay or rejection;
The platform's quotes are suspected to be virtualized, raising doubts about the fairness of transactions;
Customer service and support channels are weak, making it difficult for users to protect their rights.
Therefore, BrokerHiveX has assigned a high risk rating to VertexTrust Securities and advises investors to exercise caution and avoid depositing funds .
For traders who want to ensure the security and transparency of their funds, they should give priority to compliant brokers regulated by the UK FCA, Australia ASIC or Cyprus CySEC, rather than such unregulated platforms with exaggerated publicity.
Selected Enterprise Evaluation
1.63
Total 4 commentsI deposited a small amount to test VertexTrust Securities and immediately noticed issues — delayed execution, inconsistent pricing, and no proof of regulation anywhere on the site. When I tried to withdraw, the process was repeatedly “under review” for weeks. This platform operates without any credible license, and I strongly advise other traders to avoid it.
Reply
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Reply
The website looks professional at first, but that’s where the positives end. Withdrawals are extremely slow, customer support barely responds, and the so-called “zero-spread trading” is just marketing talk. There’s no transparency about where client funds are held. In my opinion, VertexTrust Securities is not a trustworthy broker.
Reply
After years of unsuccessful attempts to recover my missing funds and falling victim to several fraudulent agents, I was beginning to lose hope. Fortunately, I came across Laura Cooper Terms, and although I was initially skeptical due to my past experiences, I decided to give them a chance. That decision changed everything they provided exceptional service and successfully helped me recover my lost funds, even offering valuable additional support. I highly recommend Laura Cooper Terms as a fast, reliable, and trustworthy recovery company. Resoxit 40 at gmail . c o m WhatsApp: +1 (309) 208-5151
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I never imagined I’d see my money again after being scammed. The whole situation felt hopeless until a friend recommended Mrs. Nora. I reached out to her, shared my case, and carefully followed her guidance. To my surprise, everything was recovered within just three days. It still feels surreal, but I’m beyond grateful. If you’ve ever been in my shoes, don’t give up—Mrs. Nora is someone you can truly trust. 📧 Email: bruce.nora254(@)gmail.com | 📱 WhatsApp: +1 (8 7 0) 81=0 5=4 42
Reply
~ There's nothing more ~
About VertexTrust Securities's questions
Ask:Is VertexTrust Securities regulated by any financial regulator?
Answer:Unregulated. VertexTrust Securities' official website does not display any valid regulatory identification numbers or license documents, and its registration records cannot be found in the databases of major regulatory bodies (such as the UK FCA, Australia ASIC, Cyprus CySEC, and Mauritius FSC). Its claim of "international regulatory compliance" is merely a marketing slogan and lacks any legal basis. This means that if a financial dispute arises, investors will not be able to obtain arbitration or financial compensation from regulators. BrokerHiveX recommends: Only open accounts with licensed brokers regulated by authoritative bodies such as the FCA, ASIC, and CySEC.
Ask:Can I withdraw funds smoothly after depositing them at VertexTrust Securities?
Answer:The risk is extremely high. According to user feedback, VertexTrust Securities has experienced common issues such as delayed withdrawal approvals, account freezes, and disconnected customer service. Some investors, after experiencing profit, have been required to "pay additional taxes" or "complete specified trading volumes" before withdrawing their funds. These conditions clearly violate industry practices and are a sign of high risk. BrokerHiveX reminds: Withdrawals from reputable brokers are typically completed within 1–3 business days and are free of charge. If a platform demands additional payment or refuses to release funds for an extended period, immediately cease trading and report to regulatory authorities.
Ask:Is the VertexTrust Securities platform safe and trustworthy?
Answer:Unsafe and posing multiple risks. VertexTrust Securities' website lacks HTTPS encryption, its company address cannot be verified, its server location is unknown, and it appears to utilize a virtual quote system (internal matching). These signs indicate that the platform is not connected to the real market and may manipulate prices and orders through backend mechanisms. Conclusion: VertexTrust Securities lacks a transparent trading environment, regulatory safeguards, or fund segregation systems. It is a high-risk platform and is not recommended for investors. BrokerHiveX recommends: Verify the broker's regulatory credentials before opening an account, and prioritize licensed institutions with a physical office address and audit records.