Suspected of fraudNovaTrust Securities
1Year
Basic Information
Country
AmericaMarket Type
foreign exchangeEnterprise Type
BrokerageService
Provide trading services for a variety of financial products such as foreign exchange (Forex), contracts for difference (CFD), stocks, commodities, indices, etc.Support Languages
Chinese, EnglishDomain Registration Date
2024-09-18Business Status
Suspected of fraudCompany IntroductionWeb Analytics
Company Introduction
NovaTrust Securities claims to be a global broker offering forex, stock, cryptocurrency, and contracts for difference (CFD) trading. Its website advertises its headquarters in London, UK, and claims to provide "trusted and efficient investment channels" for individual and institutional investors. However, multiple investigations have revealed significant issues with the company's regulatory information, corporate registration, and business compliance.
NovaTrust Securities' website uses "professional," "secure," and "innovative" marketing keywords, but it does not provide any valid financial license numbers or regulatory authorization documents. The regulatory statements listed are vague and cannot be found in the public databases of authoritative agencies such as the UK Financial Conduct Authority (FCA) or the Australian Securities and Investments Commission (ASIC). The company is likely misleading investors by using a "false registration location" and "compliant marketing jargon" to disguise itself.
In addition, the office address, customer service contact information and company registration number displayed on the website lack verifiability. Some users reported that after trying to contact the official customer service, they only received automatic replies or templated messages, indicating that its operating structure is not transparent.
🌐Global layout and brand background
NovaTrust Securities claims to have branches in the UK, Cyprus, and Singapore, offering investment access to clients worldwide. However, domain registration and network tracking indicate that its website is hosted on a third-party server in Eastern Europe or Asia and lacks any official financial license.
Its so-called "international brand background" is not supported by independent media reports or third-party audit documents. The platform's promotional images and company introductions are mostly stock images, which is very common among suspicious foreign exchange platforms.
From a brand credibility perspective, NovaTrust Securities lacks transparency into its capital sources and does not publicly list its partner banks, liquidity providers, or settlement custodians. These omissions mean that investors cannot verify the flow of funds and who bears the risk when trading with it.
💹Trading products and services
NovaTrust Securities' website lists a variety of CFD products, including forex currency pairs, cryptocurrencies, precious metals, energies, and indices, and touts high leverage (up to 1:500) and "zero commission trading." However, these high leverage and high-yield promises are typical tactics used by unregulated brokers to attract investors.
Actual testing revealed abnormal price fluctuations, frequent slippage, and a lack of independent price verification mechanisms on its trading platform. User complaints from multiple external review platforms indicated that the platform often restricted account operations or forced liquidations after users achieved profitability, suggesting suspected backend interference.
Furthermore, NovaTrust Securities' transaction terms do not clearly outline fund segregation policies or the source of liquidity providers, suggesting that its business model is more likely to be an internal matching structure within a "market maker," where client losses translate into platform profits, further amplifying potential conflicts of interest.
💻Trading technology and platform experience
The platform claims to support its own proprietary trading terminal and MetaTrader 5 (MT5) system. However, domain name tracking and terminal verification failed to find any valid connection records to the official MT5 servers. Some download links were even inaccessible, suggesting the trading system may be a white-label disguise or simply used for marketing purposes.
Investor feedback mentioned that NovaTrust Securities' web-based trading system had problems with lag, delayed execution, and crashes. When the market fluctuated violently, "system maintenance" prompts often appeared, seriously affecting the user trading experience.
These signs indicate that its technical strength and infrastructure do not meet the standards of a compliant broker, and it is more like a risk platform that was quickly built based on low-cost template websites.
🛡️Regulatory compliance and fund security
After verification, NovaTrust Securities has not obtained any license from any international authoritative financial regulatory agency.
Its official website claims to "strictly adhere to international financial standards" and "independent custody of customer funds", but does not provide any verifiable regulatory documents, lists of custodial banks or third-party audit reports.
Brokers without regulation pose a high risk to the security of their funds. If the platform experiences operational anomalies, withdrawals are denied, or the website is shut down, investors will be unable to seek compensation or legal assistance through any regulatory channels.
Some users reported on independent complaint websites that NovaTrust Securities refused to lend money under the pretext of "account risk control review" and "tax freeze," and suspected malicious delays and fund freezes.
Overall, the company is not qualified to legally operate financial services and the security of funds is extremely low.
⚡Trading conditions and experience
The trading conditions offered by NovaTrust Securities seem to be relaxed, such as "high leverage, zero spread, fast execution", but these are often marketing gimmicks to attract retail investors to deposit funds.
In fact, the platform performed extremely poorly in terms of execution speed, slippage control and price stability. Users' transaction costs during periods of high volatility were artificially inflated, and there was no compensation mechanism.
What’s more serious is that some investors reported that after making profits, the platform restricted their accounts or forced them to stop losses on the grounds of “abnormal trading”. This behavior is very similar to that of a typical scam platform.
Therefore, NovaTrust Securities' trading conditions do not reflect the real market, but a simulated environment under the platform's artificial control.
🎓Customer support and value-added services
The official website claims to offer 24/7 multilingual customer service and market education services, but upon actual contact, most emails went unanswered, and the online chat window was unattended. Some feedback indicated that the email address and domain used by customer service staff were inconsistent, suggesting an outsourced customer service system.
Its educational content is almost entirely an introduction to basic trading concepts, lacking any professional analysis reports, regulatory interpretations or risk management teaching.
Compared with real licensed institutions, NovaTrust Securities' customer support and educational resources are seriously insufficient, and it is more like a marketing-oriented rather than an investment guidance platform.
⚠️Risk Warning and Platform Positioning
NovaTrust Securities' risks are mainly reflected in:
❌ Not regulated by any authority;
⚠️ The website content is inconsistent with the license information;
💰 There are difficulties in withdrawing funds and issues with backend manipulation;
📉 No real market connection, suspected virtual matching.
Its operating model is similar to that of many exposed offshore fraud platforms. It attracts investors to deposit money through slogans such as "high returns" and "low deposit threshold", and then problems such as account freezing and fund disappearance occur.
Therefore, the platform has been listed as a high-risk broker by several industry monitoring agencies.
🔍Comprehensive analysis and evaluation
A comprehensive analysis shows that NovaTrust Securities' brand credibility, regulatory transparency, and technical strength all fall short of industry minimum standards:
No authorization from any authoritative regulatory body;
The trading environment is suspicious and the slippage is severe;
The safety of funds cannot be guaranteed;
Customer support and after-sales service are extremely poor;
There are frequent user complaints and suspicion of financial fraud.
Conclusion: NovaTrust Securities is a high-risk unregulated forex broker.
Investors are advised to immediately cease all trading activities on the platform and avoid any form of deposit operations.
If your funds have been frozen or withdrawals have failed, it is recommended that you report it immediately to the local financial regulatory agency or anti-fraud department.
Selected Enterprise Evaluation
3.00
Total 4 commentsNovaTrust Securities shows multiple warning signs — including false regulatory claims, unverifiable registration details, and user reports of withdrawal issues. The platform operates without recognized financial oversight, making it a high-risk environment for investors.
Reply
Despite its professional-looking website, NovaTrust Securities lacks legitimate licenses and transparency in fund management. Numerous complaints indicate account freezes, manipulated trades, and delayed payouts — all consistent with the behavior of an unregulated scam broker.
Reply
I had difficulty withdrawing funds after trading and felt stuck at first. (alg @ nordevamber. com, +1 334 679 5376) support team provided clear instructions, answered my questions patiently, and helped me complete the withdrawal successfully. The whole process was handled professionally and I appreciated the transparency. This would be helpful for anyone who needs guidance with similar problems.
Reply
One has to be careful with the brokers on the internet now. Last year I was scammed in the binary trade option by a broker I met on Instagram. I invested $14000 which I lost, I couldn’t make a withdrawal and I slowly lost access to my trade account for 3 months I was frustrated and depressed. After a few months, I met Barry white who is A recovery expert that works along side with the Federal Bureau of Investigation (FBI) and other law firm. he worked me through the process of getting my money back and all the extra bonus which I got during my trading. he can be of help to anyone who has a similar situation. You can contact him via his mail: barry white 4390 @gmail.com
Reply
~ There's nothing more ~
About NovaTrust Securities's questions
Ask:Is NovaTrust Securities regulated by any financial regulator?
Answer:No. Currently, there is no registration record for NovaTrust Securities in the databases of major financial regulators, including the UK Financial Conduct Authority (FCA), the Australian Securities and Investments Commission (ASIC), or the Cyprus Securities and Exchange Commission (CySEC). The "regulated status" mentioned on the platform's official website cannot be verified and appears to be false advertising. Without a regulatory license, the platform's operations are not subject to any legal constraints. If investors suffer financial losses, they will not be able to seek legal redress or compensation through official regulatory channels.
Ask:Is NovaTrust Securities safe? Will my funds be protected?
Answer:Unsafe. NovaTrust Securities has not disclosed whether client funds are segregated and held in custody, nor does it provide any third-party custodian or audit certification. Numerous investors have reported being denied withdrawals after their accounts accrued profits, with customer service delaying loan releases due to "account review" or "tax filing." Some accounts have even been frozen. These phenomena indicate the platform may be subject to risks of internal misappropriation and backend interference. The lack of regulatory protection leaves investors vulnerable to capital loss.
Ask:Some people online claim to have made profits from NovaTrust Securities. Is this credible?
Answer:Untrustworthy. Unregulated platforms often use fake reviews or "positive" social media posts to create a positive image and attract more investors. In reality, most positive reviews come from marketing accounts or agents, while real user feedback focuses on issues such as withdrawal difficulties, account lockouts, and forced stop-loss orders. Without regulatory constraints, segregated funds, and independent audits, any claims of "high returns" or "guaranteed profits" should be considered high-risk warnings.