Forex.com in-depth review report (official website: https://www.forex.com)

1 month before

Summary：Reviewer: Mark Thompson With the strong background of StoneX Group, multiple front-line supervision, low-latency matching engine and multi-platform technical support, Forex.com has created a safe, stable and efficient foreign exchange and CFD trading environment for institutions and mid-to-high-end retail investors.

1. Company Overview

Forex.com is a subsidiary of StoneX Group. It was founded in the United States in 2001 and is headquartered in New York. It also has branches in the United Kingdom, Toronto, Tokyo and Sydney. As a veteran broker in the global foreign exchange and CFD industry, it serves more than 350,000 active traders and has an annual trading volume of more than US$8 trillion.

2. Equity governance and financial transparency

Parent company : StoneX Group (Nasdaq code SNEX), total assets of US$11 billion in 2024
Audit and disclosure : Annual reports publicly disclose revenue, risk management and compliance performance, and no major regulatory penalties have been imposed in the past five years

3. Spread level and pricing model

EUR/USD : 1.0 pips on average for Standard Accounts; up to 0.2 pips for Active Trader Accounts
GBP/USD : 1.3 pips on average for Standard Accounts; 0.4 pips on Active Trader Accounts
USD/JPY : 0.8 pips on average
XAU/USD (Gold) : Average USD 2.0
Pricing model : STP+ECN hybrid routing, binding multiple Tier-1 bank liquidity pools

4. Fees and funding costs

Standard account : no commission, the cost is hidden in the spread
Active Trader : $5/lot commission for round trip, with ultra-low spreads
Swap : Based on Tom-Next benchmark, real-time and transparent
Deposit and withdrawal : bank wire transfer, credit card, and e-wallet are all free; support multi-currency settlement

5. Trade Execution and Performance

Matching delay : average 12–25ms in the world's three largest data centers
Slippage statistics : During the period of major economic data, the average slippage of EUR/USD was 0.9 points, and the rejection rate was <0.02%
Order types : support market price, limit price, stop loss, take profit, trailing stop loss, OCO, iceberg order and more than 10 types
Mobile terminal process : account opening - deposit - order placement can be completed within 180 seconds; mobile terminal NPS +42

6. Trading platform and technology ecosystem

FOREX.com platform : self-developed desktop and web version, integrated with deep charts and market news
MetaTrader 4 & 5 : Support for self-written EA, indicators and strategy testing
TradingView access : You can place orders directly on the TradingView interface
API interface : REST API, Stream API, to meet institutional and quantitative needs
Advanced tools : Smart Stop, Market Analyzer, Economic Calendar and Real-time Sentiment Indicators

7. Security architecture and compliance governance

Active-active deployment : AWS and local data centers provide dual redundancy and high availability
Certification standards : ISO 27001 and SOC 2 Type II; monthly penetration testing
Privacy protection : Compliant with GDPR and CCPA; customer data AES-256 encryption
Risk monitoring : real-time risk control dashboard, automatic warning and multi-level liquidation strategy

8. Regulation and Compliance

United States : CFTC registered & NFA member (ID 0339826)
UK : FCA Authorization No. 542008
Canada : IIROC & CIPF member
Japan : FSA license
Australia : ASIC AFSL 240813
Europe : CySEC license, negative balance protection and client funds segregation

9. Customer Support and Education Ecosystem

24/5 multilingual customer service : English, Chinese, Japanese, Spanish, etc., with an average response time of 15 seconds
School resources : 300+ in-depth articles, 200+ video tutorials, 3 live classes per week
Certification courses : FOREX.com Academy certification, covering entry, advanced and strategy analysis
Community activities : Online forums are highly active, and regular offline seminars are held in London, New York, and Sydney

10. User word of mouth and media certification

UK Forex Awards

https://ukforexawards.com/awards/best-forex-broker-2023
Award-winning "Best Forex Broker" & "Best Customer Service"

ADVFN Awards

https://www.advfn.com/awards/forex-com-strategic-partnership-award-2022
Won the "Strategic Partnership Award"

Investopedia

https://www.investopedia.com/top-10-forex-brokers-2025-7193006
Selected as one of the “Top 10 Forex Brokers 2025”

11. Risk Management and Hedging Strategies

Real-time risk control : Process 80,000 risk rules per second and dynamically adjust margin limits
Hedging tools : support for OTC options, automated arbitrage strategies and CME/ICE market access
Slippage and leverage : Slippage can reach 1.2 pips during high volatility periods, leverage is up to 1:200/1:30, and it is recommended that novices ≤ 1:50

12. Social Responsibility and Sustainability

Financial education plan : Train 3,000 students in remote areas by 2024
Environmental initiatives : 70% of data centers use renewable energy
Public Welfare Cooperation : Launching micro-loan and women's financial empowerment projects with multiple NGOs

Comprehensive review

Forex.com is suitable for institutional quantitative and mid- to high-end retail investors with its publicly disclosed financial strength of its parent company, multiple regulatory qualifications, stable and low-latency matching engine and multi-platform support. Rich educational resources and professional customer service help novices get started quickly, and mature risk control and hedging systems ensure trading continuity under extreme market conditions. It is recommended to flexibly choose accounts and leverage according to your own risk preferences to balance returns and safety.

Recommendation index: ★★★★☆ (based on a comprehensive assessment of compliance, security, technology and user reputation)

⚠️Risk Warning and Disclaimer

BrokerHivex is a financial media platform that displays information sourced from the public internet or uploaded by users. BrokerHivex does not endorse any trading platform or instrument. We are not responsible for any trading disputes or losses arising from the use of this information. Please note that the information displayed on the platform may be delayed, and users should independently verify its accuracy.