Adam Edward L831_ Lee#32
How good is OctaFX customer support? Contact options reviewed.
OctaFX offers 24/5 live chat, ticket/email support, and a reasonably complete help center. Response times on chat are typically under a few minutes during London/NY overlaps; tickets can take a business day for complex compliance queries. Strengths: multilingual assistance, clear payment tracing (ARN/SWIFT) when asked, and proactive KYC guidance. Areas to improve: more granular swap/execution breakdowns on demand, and weekend coverage beyond FAQs. For most retail needs—funding, login, basic platform help—support is fast and practical.
2ヶ月前
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