Adam P303_ Jenkins#44

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IG customer support review — is live chat or phone support actually helpful?

Customer service is a crucial factor in broker choice. IG offers 24-hour support during market days via live chat, phone, and email. Many clients report live chat as the fastest option, while complex account issues are better handled by phone. Support quality is generally rated as professional and knowledgeable. IG also provides an extensive Help Center, educational webinars, and trading guides. These resources reduce dependence on direct support by addressing common queries. Multilingual support is available, making IG accessible to traders worldwide. Compared with offshore brokers that offer limited or no real-time support, IG stands out for its responsiveness. In reviews, traders frequently highlight IG’s efficient customer service as a positive differentiator, especially when compared to smaller, less regulated firms.