Anthony J_ Sanchez

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How good is Dukascopy’s customer support?

Dukascopy offers 24/7 support in English, French, Russian, Chinese, Arabic, and more. Support channels include live chat, email, and phone. Clients often praise the professionalism of Dukascopy’s staff, though some report that responses can be formal and “bank-like” compared to retail brokers. For serious traders and institutions, this level of support is appropriate and reassuring.